Free tool 01 · No sign-up
How much would AI support save you?
Enter your ticket volume, average handle time, and what an hour of support costs you. The calculator shows the hours and dollars an AI support agent gives back every month.
Your support today
With an AI support agent
Hours back / month
40h
of 67h your team spends today
Saved / month
$1,200
at $30/hour, fully loaded
Saved / year
$14,400
same volume, twelve months
Left for humans
27h
the conversations that need judgment
At 60% deflection that's 40 hours back every month — before counting missed-conversation cost, after-hours escalations, or the hiring lag that AI closes. Sold under a self-hosted, renewable license: no per-response meter, no per-seat fee.
How the math works
The calculator multiplies your monthly conversations by your average handle time to get the hours your team spends on support today. It then applies your deflection rate — the share of conversations an AI support agent resolves without a human — and prices those recovered hours at your fully-loaded hourly cost.
Saved dollars = conversations × deflection × (minutes ÷ 60) × hourly cost. Every input is editable, so you can model a cautious launch (40% deflection) or a mature knowledge base (70%+) and see the range instead of a single rosy number.
What's a realistic deflection rate?
Teams that connect a decent knowledge base typically see an AI agent fully resolve 40–70% of inbound conversations. Products with repetitive, documented questions (billing, setup, shipping) sit at the top of that range; products with novel, account-specific issues sit lower.
Deflection compounds with content: every escalation that gets a documented answer becomes a conversation the AI resolves next time. That's why the honest way to model ROI is to start conservative and revisit after a month of real transcripts.
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Frequently asked questions
How do I calculate the ROI of AI customer support?
Multiply your monthly conversations by the share an AI agent resolves (deflection rate), then by your average handle time and your hourly support cost. That product is your monthly saving; compare it against the tool's subscription price to get ROI.
What deflection rate should I assume for an AI agent?
Assume 40–50% if you're just starting and your docs are thin, 60–70% if your common questions are well documented. Measure real resolution rates after a few weeks and re-run the numbers — deflection usually climbs as your knowledge base fills gaps.
Does AI support replace human agents?
No — it absorbs the repetitive majority of tickets so humans handle the conversations that actually need judgment. Good AI support tools escalate to email or Slack with full context when they can't help, which keeps quality up while cutting queue time.
How much does MovinSupport cost?
MovinSupport is a renewable software license you self-host — one license covers every feature, with no per-seat fees and no per-response meters. Your own model keys pay for inference, so the bill is flat no matter how many conversations the widget handles.
Now automate the answers
The repetitive half of support can answer itself.
MovinSupport answers from your docs, escalates to your team when it should, and installs with one script tag — on your own infrastructure.