#482102:11
from: night owl
“How do I reset my password?”
Auto-answered · 3s
AI support agent · One script tag
Stop answering the same question twice.
MovinSupport answers the repeats straight from your docs — so the hard ones reach your team with the whole thread attached. Customers never hit a dead end. Your team never starts cold.
Sold under a renewable license · Self-hosted on your infrastructure · No per-seat or per-response fees
Support
● powered by MovinSupport
Ask it
Scripted rehearsal — the real one is bottom-right on this page
§ 01
This was your inbox at 8 a.m.
Three of these four never needed a person. The fourth needed one immediately — with the context intact, not a summary.
#482204:37
from: different timezone
“Where's my order? It's been two days.”
Auto-answered · 4s
#482307:58
from: before your coffee
“Do you integrate with Shopify?”
Auto-answered · 3s
#482408:15
from: actually needs you
“You charged me twice and my event is on Saturday.”
Escalated → human · thread attached
The repeats drown you; the real problems wait behind them. Let the agent absorb the repeats — the real problems reach your team.
§ 02
One script tag between you and a quieter inbox.
- 1
Create a project
Sign up, grab your public key — a workspace is provisioned instantly.
- 2
Paste the snippet
One script tag before </body>. Shadow DOM, your brand color, no build step.
- 3
Close the tab
It answers from your docs and routes every hand-off into one team inbox.
§ 03
Make it yours.
Brand color, agent photo, welcome message, suggested questions, theme — even live voice calls. The same controls you get in the dashboard, rehearsed right here. Click around, type in it, take the call.
Settings → Widget
A rehearsal of the real controls — scripted replies, no backend. The real widget is bottom-right.
yourstore.com
SupportHi! How can I help you today?
Powered by MovinSupport
<script async src="https://api.movinsupport.movinware.com/widget.js" data-project="pk_your_key" data-brand="#6366f1">§ 04
Where the hand-off lands.
The demo above isn't a concept. This is the dashboard your team gets — the inbox, the thread, the widget studio, the knowledge base. Actual screenshots, fictional persona data.
Every conversation lands in one inbox
- Escalations surface with the full AI thread attached — nobody starts cold.
- Filters, tags, unread counts, archive — triage without tab-hopping.
Actual screenshots — our own workspace, fictional persona data
§ 05
Five things. Not fifty.
A focused support tool — not another platform your team has to learn.
0102030405
Drop-in widget
One script tag. Loads in a shadow DOM so your styles never leak — and theirs never leak into you.
Answers from your docs
Paste your knowledge base or system prompt. The agent stays on-topic and admits when it doesn't know.
Escalates to humans
Customers reach a human in one tap — the conversation lands in your inbox with full context. No lost threads.
Email threading
Replies go out as email and customer responses thread back into the same conversation automatically.
Your model, any time
Built on LLM Gateway. Pick from a curated catalog of web-search-capable models per project — a config change, not a rewrite.
§ 06
Yours. On your infrastructure.
MovinSupport is sold as a self-hosted software license — renewable monthly or yearly, your servers, your data. No per-seat bills, no per-response meters, no surprise overage.
A renewable license
One license fee, then a simple monthly or yearly renewal. No automatic card metering — renewals are invoiced directly.
Your infrastructure
Deploy on your own servers or cloud. Conversations, knowledge, and model keys stay inside your boundary.
Every feature included
Unlimited projects, unlimited team members, all models, live voice, and full white-label branding — nothing is gated behind a tier.
Pricing and volume discounts are handled directly — speak to the team to line up a license for your organization.
Fits your kind of business
Frequently asked questions
What is MovinSupport?
MovinSupport is an AI-powered support agent you embed on any site with one script tag. It answers from your docs and sources, and offers a hand-off to your team the moment your customer wants a person — one tap routes the escalation into a single inbox with the full conversation intact.
How do I add MovinSupport to my site?
Paste one script tag before the closing </body> tag — the widget mounts in an isolated shadow DOM, inherits your brand color, and needs no build step. On WordPress, skip the code entirely: install the official plugin from the WordPress.org directory and paste your project key under Settings. On Shopify, an app embed is coming to the App Store — the script tag works on any storefront today. Setup takes about five minutes: one script tag.
Which AI models does MovinSupport support?
A curated catalog of web-search-capable models through LLM Gateway — GPT, Claude, Gemini and more. You choose the model per project and can swap it with a config change — no code edits — a cost-efficient model for one project, a more capable one for another. The full catalog is available to every project.
Can I customize how the chat widget looks?
Yes — from the dashboard, with a live preview and no code changes. Set your brand color (the widget derives a readable text color automatically), upload an agent photo or logo for the launcher and header, write the welcome message, add up to six suggested-question chips, and choose light, dark, or auto theme. The script tag on your site never changes; updates apply from the dashboard.
What happens when the AI can't answer?
It's instructed to say so instead of guessing, and your customer can reach a human at any point — one tap in the widget, or simply by asking. On escalation the full conversation lands in your team inbox with context intact, a notification goes to your alert email, and the customer can keep the thread going over email — nothing lands in a black hole.
Straight talk · We're new, and we're not pretending otherwise: no logo wall, no invented testimonials. The licensing is simple, the demo above is honest, and a license doesn't meter what you do with it. Judge the product, not the badges.
Ship support today
Your docs already answer half your tickets. Let them.
Renewable license · Self-hosted on your infrastructure · Your data stays yours